Review Detail

Overall rating 
 
3.3
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5

worst experience ever

I will never use budget again. They force to sell you insurance and refuse to give you a car without it specially if english is not your first language. State law and budget law does not require any insurance upon renting a car. agent would not give a car without the purchase of insurance from them. even when we had our own insurance that would transfer to this car. customer service would not believe us nor try to help at all. location does not care as long as they get their signature. Stay away from budget. Go to enterprise.

Service

Mentionable Staff
Andrea
Comments
Know your own company policy and don't force add-on sales to increase your own productivity and numbers for the company. Have the customers interest in mind not your own numbers for saying add-on.
Was this review helpful to you? 

Comments

 
 
Ordering 
 
Already have an account? or Create an account