Sixt Car Rental - Miami International Airport - MIA - Florida - USA

My wife and I are 67 years of age and professionals. We have rented cars all over the world and this was the worst experience of our life.

We rent a car for 2 days out of Denver, Co and returned the car to Denver. We checking the car after the rental we no damage, and the agent gave us a receipt. One month late we receive a letter from Sixt stating we had damage the car and demanded payment in excess of $750.00. There was no damage to the car, period,

This is an ongoing battle now we us. After reading reviews on Sixt this tends to happen a great deal to customers that don’t pay for Sixt insurance.

Be very careful when renting from Sixt. We would recommend renting from a more reputable company.

Guy and Lynn G

I have rented numerous vehicles from other Rental companies. I used Sixt because the reviews looks decent on Orbitz. From the service, to the charges, it was ALL a nightmare. Because It was Super Bowl weekend they did not have a premium car available. Needless to say, even though this is what I paid for and reserved. Who leases out more vehicles than they have available? Scam#1. They place you in another "loaner" car while they figure out how to get one accessible only to drive around town for 2 hours, wasting your vacation to end up with a car you did not pay for. Then the tolls. They charged me over $1700+ just on tolls, even though I know the drill and purchased a SUN pass immediately. Scam #2. Two months later, I am still disputing with this company on fraudulent charges they have charged by card with out authorization. Do not use this company under any circumstances.

This company is the most pathetic and fraudulent company I have ever dealt with. I paid for a Mercedes E350 and as expected it was not available. They tried to upgrade me to a BMW 750 for twice the price. I eventually accepted a Volvo for the original price. The attendant asked if we would like to return the car with a full tank of gas or have them do it. I said we would do it. She had me sign and initial the form and me being in a rush just signed it without reading it. We returned the car with a full tank and the receiving attendant said everything was good to go. We left and a couple of days later we received a final bill except we were charged for them to fill it up, but it was already a full tank. I contacted them and the customer service department refunded the gas charge. Then 5 days later, I received an email saying the car had damage and since I purchased the additional insurance they needed me to fill out the form so they could make a claim with the insurance company. Only problem is, there was not damage on the car except for the minor damage when I picked it up. They are trying to scam the insurance company with a false insurance claim. I have forwarded all of this information to my attorney and I will just let the courts figured it out!!! DO NOT USE THIS COMPANY!!!!!!!!!

Be careful!!!! Fraud company. Over charged me $200 for a car rental without me consenting to it. Now, customer service is ignoring my request of reviewing my claim. Customer service representative told me that a manager will call me back, but they never did. Be careful from the airport staff when picking up the car, they will add hidden charges without telling you. They never sent me a copy of the agreement I signed when asking for it.