Fox Car Rental - Denver International Airport - DEN - Colorado - USA

AirportFox Car Rental - Denver International Airport - DEN - Colorado - USA

 
0.0 Verified Renter Rating®
 
2.6 (1) Unverified Renter Rating

Details

Address
Denver International Airport
24558 East 75th Avenue
Denver - Colorado - USA
State
Colorado
Postcode
80249
Country
USA
Phone
+1 855 849 4213
Latitude
39.8320622
Longitude
-104.7002249
Airport Service
Off Airport - Rotating Shuttle to Rental Location
Is this a Corporate Location?
Yes Yes

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
2.6
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.6
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0

Toll road fee SCAM

The car was fine, pickup and drop off was fine, however 6 weeks later when I received a notice slamming me with a $45 administrative fee for driving on an automated toll road (toll was $8) I am much less impressed. At no point renting the car was it made clear to me that I was likely to encounter toll roads that would automatically generate these fees with seemingly no option to self pay the tolls. In talking to "customer service" and the collection agency they told me that I had opted into this, but again at no time while renting the car was this made clear. Really hard to see this as anything other than a SCAM. Also, am getting the complete run around trying to talk to the company about this. The notice i received directed me to foxxtollandfines.com who tell me they can't help and to cal Fox customer service, who tell me they can't help and to call foxtollsandfines etc etc. I was also told to file a dispute on line through the foxtollsandfines website and after filling in all the information and hitting submit, whaddayaknow my dispute could not me processed at this time, try again later. If this is not resolved I will not rent from Fox again. A class action lawsuit has been filed against Fox in Washington for exactly this reason. http://www.courthousenews.com/2011/05/25/RentaCar.pdf

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