Avis Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

AirportAvis Car Rental - Houston George Bush Intercontinental Airport - IAH - Texas - USA

 
4.3 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Preferred / Club Service Available
Yes Yes
Address
Hosuton George Bush Intercontinental Airport
17330 Palmetto Pines
Houston - Texas - USA
State
Texas
Postcode
77032
Country
USA
Phone
281-443-5800
Latitude
29.970895
Longitude
-95.3207069
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes

T&Cs

Roadside Assistance Available
No No
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
4.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0
Overall rating 
 
4.3
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

They made the difference to my vacation


Went out to the States from London-Heathrow for the F1 motor racing taking place in Austin at the weekend of 23rd/25th Oct. After a 9 and bit hour BA flight and a very unpleasant prolonged US Border Protection session where they didn't understand our hotel and travel arrangements or our willingness to stay far away from the F1 track. Which we like because it's less congested, we can explore eateries and shop to our content. A flawless terminal transfer to the car rental hall all nicely ADA accessible, zero queues at the Avis counter (brilliant!). My particular disability requires a specific type of vehicle for space and height. We got seen to by a lovely lady at the counter, very patient with me, gave me different options and suggested an upgrade to their signature series to a BMW X5 which I was happy with. Found the car lot easy enough and off we went.

I was very pleased on my return (same location) when staff without any prompts offered to drive us straight to the terminal to save me time and effort with luggage etc. This is the second time I have used Avis (different location) and I still love their genuine friendliness and efficiency. Oddly enough my first rental a couple years back was broken into and Avis impressively sorted out a replacement and upgraded me for free in San Antonio then so you can see why we get on well.

Only negative remark I have is the car wasn't washed clean enough in or out.

Service

Mentionable Staff
ZDRAVKA and the gentleman that drive us to the terminal.
Comments
Friendly and helpful.
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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