Hertz Car Rental - Honolulu - Waikiki Beach - Hyatt Place Hotel - Hawaii - USA

CityHertz Car Rental - Honolulu - Waikiki Beach - Hyatt Place Hotel - Hawaii - USA

 
4.5 (1) Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Address
2424 Kalakaua Avenue
Honolulu - Hawaii - USA
State
Hawaii
Postcode
96815
Country
USA
Phone
8089713535
Latitude
21.275927
Longitude
-157.825021
Is this a Corporate Location?
Yes Yes

Hours

Monday
07:00 - 21:00
Tuesday
07:00 - 21:00
Wednesday
07:00 - 21:00
Thursday
07:00 - 21:00
Friday
07:00 - 21:00
Saturday
07:00 - 21:00
Sunday
07:00 - 21:00

Currency/Tax/Deposit

Cash / Debit Card Information
May be possible at the discretion of the station manager
Deposit
300.00 Minimum
Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Age/Drivers

Minimum Age
20 years
25 years for Prestige and Adrenaline Collections and select specialty vehicles
Young Driver Surcharge
15.00 per day for Groups A-G drivers aged 20-24
25.00 per day for other Groups drivers aged 20-24
Additional Drivers per Day
13.00
Additional Drivers per Rental
91.00

Insurance

CDW Price per Day
27.99
Collision Damage Waiver Excess
Zero
LIS Price per Day
12.95
Liability Insurance Supplement Excess
Zero
PAI Price per Day
5.95
Personal Accident Insurance Excess
Zero

Equipment

GPS Unit
Yes - Subject to Availability Yes - Subject to Availability
GPS Price per Day
12.99
GPS Price per Week
90.93
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
11.99
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
11.99
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
11.99
Roof Racks
Yes - Subject to Availability Yes - Subject to Availability
Roof Racks Price per Day
14.00
Ski Racks
Yes - Subject to Availability Yes - Subject to Availability
Ski Racks Price per Day
14.00
Satellite Radio
Yes - Subject to Availability Yes - Subject to Availability
Satellite Radio Price per Day
5.00
Satellite Radio Price per Week
35.00

One Way Rentals

Domestic One Way Rental Information
All car groups Free within Renting City
35.00 for Groups B/C/D/F/I/G/R/U/L/L4/Q4 between Hawaiian locations
Other car groups not allowed on one way rentals
International One Way Rental Information
Not allowed

T&Cs

Minimum Rental Duration
1 day
Maximum Rental Duration
62 days
Maximum Duration Comments
If more than 62 days are required, multiple reservations will be requred. Eg. A 62 day booking and an 8 day booking for 70 days total.
Mileage Allowed Per Day
Unlimited for Standard Car Groups | 100 miles for Specialty Groups - quoted during reservation
Roadside Assistance Available
Yes Yes
Roadside Assistance Price per Day
3.99
Driving Restrictions
Vehicles may be taken into Canada but must be returned in the US
Vehicles are not permitted into Mexico without special additional insurance
Vehicles may not be driven on poorly maintained or upaved roads
Grace Period
29 minutes
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
4.5
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
Overall rating 
 
4.5
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
3.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Mustang in Honolulu

Wanted to hire a mustang convertible for the day to drive around Honolulu and hertz offered the most convenient and best value at short notice. The line was a bit long and the car park where you pickup the car is crowded and felt very disorganised. The car was awesome though. The gps is a must as Waikiki is very confusing to get around and took me a little time to get out as the gps is not very clear on when to turn. Did have to refer to the manual to operate the roof but still pretty straight forward. Great car and a good location to pickup and drop off car. Definitely recommend them just need a better system for customers.

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Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Avoid renting a car here they are rude and crooked

The staff here are extremely rude! The manager is even worse! We came here to return our rental
Car and we were told that they would charge us double for our rental to return the car at this location. When I asked why she said because I can did you not read your contract prices subject to change at any time! Seriously?! We won't be back!

Service

Mentionable Staff
Jerry manager is extremely rude and a crook
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