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Verified Renter reviews ®
1 reviews
Hertz - OAK - 5/7/2015
I arrived at the Hertz counter on Thursday morning at about 8 AM. As I walked up to the counter I was fourth in line and there was one gate agent there helping. As I stood there, six more people came in line behind me.
At that point I sent a tweet that simply said "Really @Hertz? One gate agent at OAK on a Thursday? Good thing no one's in a hurry. #Poorplanning"
I received a return tweet from Hertz stating that they would have another gate agent there momentarily. And, good to their word, another gate agent appeared within two minutes of my first tweet. Needless to say, I was impressed.
It truly made my experience with Hertz very memorable and very positive. The car itself was spotless inside and out, in full functioning order, and just what you would expect from a leading rental car company.
Definitely recommend.