Budget Car Rental - London Luton Airport - LTN - England - UK
Unverified Renter Reviews
Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email simply stating “damage” and “£885” - it too another 3 weeks to receive any “evidence” with two very minor surface scratches being allocated to me - at worst £100 to rub out - I still maintain that I added nothing to the existing damage.
If you want carefree motoring and not to have a major sting in the tail then stay away from these crooks. It’s all down to how each rental station is operated and this one has horrendous customer service.