Review Detail

Overall rating 
 
3.2
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Legal theft

At the desk GOLDCAR at Palma de Mallorca airport I paid 281 euros (118 I was reimbursed for the fuel) for a super cover and mega relax cover that I never asked despite Miss (no one spoke Italian!) Spanish told me not to Was a payment and that the refund would take place within 7 hours after the car's return. Behavior very desperate as it already knew that I had already paid the car and full coverage at Rentalcars! I was worn out and since it's not the first time that car hire abroad I think I was cheated for the lack of fairness from the Goldcar bench in Palma de Mallorca airport. I've read many negative reviews about you and I was hoping they were not true but I have to recompense. I also work in commerce but behaving so is very incorrect! ‏ — at Palma de Mallorca Airport (PMI), 07611 Palma, Illes Balears, Spain feeling angry

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