Review Detail

Overall rating 
 
1.6
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Horrible Service-Crappy Car

The rating is on the original van they tried to give us. We had reserved a 10 seater automatic van large enough to carry our family of 7. They tried to give us a POS that had a dry rotted front tire and looked like a 10 year old cab smelling strongly of cleaning chemicals. We refused to take this vehicle and had to wait 2.5 hours at the desk trying to get a decent vehicle. (Almost as long as the flight from New Orleans). The workers answers to everything was 15-minutes. They then insisted on stamping my american express three times for some inexplainable reason. The insurance cost more then the advertised price of the car and they said it was required by law. The people running Dollar Rental Car in Panama are incompetent crooks and should be avoided by english speaking gringos. Two and a half hours with seven people waiting.

Service

Mentionable Staff
Dest Clerk
Comments
Obviously a crook constantly changing prices based on what they thought the could screw out of an american.
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