Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Another Sixt victim

I booked and paid for the service I required before I picked up the car therefore I would expect the agreement to reflect what I had paid for NOT for them to add additional insurance and make it my responsibility to identify this! I find this whole way of working thoroughly unethical and a blatant attempt to increase revenue by making customers pay for more than they need. I ended up being charged more than double the original price. Customer services response?? They offered me a voucher for an upgrade on a future hire! As if I would hire from these again. I do not want a voucher for an upgrade with your company I want my money back and I want it back now! 

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