Europcar Car Rental - Keflavik International Airport - KEF - Iceland

AirportEuropcar Car Rental - Keflavik International Airport - KEF - Iceland

 
0.0 Verified Renter Rating®
 
2.2 (1) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Keflavik International Airport
Keflavik - Iceland
Postcode
235
Country
Iceland
Phone
+354-4250300
Latitude
63.9967
Longitude
-22.6229
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
06:00 - 18:00
Tuesday
06:00 - 18:00
Wednesday
06:00 - 18:00
Thursday
06:00 - 18:00
Friday
06:00 - 18:00
Saturday
06:00 - 18:00
Sunday
09:00 - 17:00
After Hours Pickup
Yes Yes

Currency/Tax/Deposit

Currency
ISK - Icelandic Krona

T&Cs

Vehicle Delivery Available
No No
Vehicle Pickup Available
No No
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
2.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
2.0

Europcar is a scam. Not sure how the Icelanding govt allows them to operate

Total scam. They charge customers two "security deposits", not only one. The second one is always by mistake. They will never return the second one. Stay away! We ended up paying over $1,000 for a one day rental, and there is nothing we can do about it. Biggest robbery I've ever experienced

Service

Mentionable Staff
They don't care. Won't talk to you
Comments
They are not interested in even talking to you - only stealing your money.
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